Access Control

ADT Access Control Review, Pricing and Comparison

About ADT

The origins of ADT (an acronym for American District Telegraph) date back to 1874. The company started by offering fire alarms and security alarms to home users. Now owned by Apollo Global Management, ADT Inc is America’s largest security products and services provider, protecting more than 7 million residential and commercial customers. The company backs its security systems by providing monitoring and emergency response services through 12 interconnected monitoring centers. ADT is best-known for home security solutions, but their access control system, which is marketed by ADT Commercial, can fulfill the basic security needs of (very) small businesses.

ADT’s product range includes different types of security sensors like door and window, glass break, motion, panic buttons, temperature and flood monitoring sensors; security cameras and video monitoring; business and home automation products; and access control systems. ADT equipment and services integrate with security and home automation products from DSC, Honeywell, DSC, and many others.

Product Overview of ADT Access Control 

ADT’s Access Control System consists of mobile-operated smart lock, key card readers, and video intercoms. It can work with other ADT products and systems such as video monitoring, intrusion detection, automation, mobile access, and remote management to create a well-rounded security solution.

Video surveillance and monitored sensor-based alarms are the main strengths of ADT security systems. As for access control, ADT primarily depends on card readers to authorize credentials and allow or restrict access. ADT devices can connect with ADT control centers through landlines, cellular or broadband connection, depending on the specific system you select. ADT doesn’t provide cloud management or browser dashboards for centralizing self management.

Features of ADT Access Control and Security System

  • Fully managed security solution serviced through ADT monitoring centers and regional offices
  • Card and PIN based access using ADT or compatible readers
  • Two-way single-door audio-only intercom for conversation between visitors and attendants
  • Remote lock/unlock, video monitoring and password management through ADT mobile app
  • Remotely arm or disarm the system and get alerts on your mobile
  • Cloud storage, programmable event-based recording and live monitoring of surveillance videos
  • Security features include door, window, fire and flood sensors and alarms


ADT doesn’t publicize its pricing. You’ll need to call their local dealer and call a technician to your place for a survey. The dealer will then send the survey to ADT Commercial, which will send a quote based on your requirements. Prices and plans can vary from dealer to dealer.

Pros of ADT Access Control and Security System

  • A strong customer base and an extensive industry experience
  • A robust centrally monitored sensor-based alarm system
  • Manned alarm monitoring and emergency response services
  • Multiple contact points in case of emergencies
  • Works with key cards as well as mobile

Cons of ADT Access Control and Security System

  • No cloud-based dashboards for centralized self management. Clients need to request ADT every time they need to issue, modify or revoke permissions
  • The system is only available through local dealers, so the service levels and installation procedures may not be consistent across different cities and regions.
  • Unclear pricing—clients need to call an ADT technician to their place before they can get a quote
  • Clients need to sign a minimum three-year contract to avail ADT services. ADT imposes high penalties for premature termination.
  • Need to contact ADT every time a card is to be issued or cancelled or visitor access is required.
  • No Bluetooth or NFC based unlock
  • Doesn’t integrate with biometric readers, time and attendance software, and digital ID software such as G Suite, Azure, or Okta
  • No face recognition capability
  • No COVID safety features

Is ADT Right for Your Needs?

ADT has a decent enough security solution for homes and micro businesses like small retail outlets or offices. But its access control system lacks some critical security features like centralized self-management, NFC, and Bluetooth based access, face recognition based touchless entry, and visitor management. Businesses and property owners may be more inclined toward cloud-based systems that offer the above said features.

Comparison of ADT With Swiftlane Touchless Access Control

ADT is a 100-plus years old security dinosaur that practically invented home security systems. It has built a solid customer base by offering sensor, alarm and video based security to homeowners. But the company’s access control system stops at keycards, PINs and a basic mobile app primarily designed for homes.


  • Card and PIN based access
  • Cloud storage and monitoring for video and events
  • Mobile app unlock and video monitoring
  • Sensor based alarm
  • Audio intercom available with specific models
  • Fully managed intrusion detection and alerts
  • Access permission management only available through ADT


  • Remote management of access credentials and permissions from anywhere
  • Built-in card, mobile and face based access
  • Two-way video intercom built in
  • Instant user enrollment and removal through mobile app and browser
  • Automatic cloud storage of entry photos 
  • Programmable and remote unlock to let in delivery and cleaning crews
  • Health monitoring, capacity planning and staggered scheduling
  • SOC II and HIPAA security certifications

Is ADT Right for Your Needs?

ADT is first and foremost a security company that provides personalized sensor and alarm monitoring and emergency alert services. Its access control system is a legacy card and PIN based solution that may not be able to fulfill the safety and user experience needs of a modern and dynamic workplace or building. ADT is still a cost-effective and convenient home security solution that may work well for smaller business establishments.