Video Intercom

DoorKing Intercom: Review, Pricing and Comparison

DoorKing (or DKS) is one of the oldest American providers of residential access control and telephone entry systems. The company is best known for their telephone entry system which features several products and models. In this review, you’ll find detailed DoorKing product overviews and a side-by-side comparison of key intercom features to help choose the best intercom system for your building.

For more reviews and comparisons of apartment intercom systems, visit the best video intercom systems guide.

DoorKing Access Plus Telephone Entry System 1800 Series

DoorKing Access Plus is a PC programmable telephone entry system that provides simple voice communication from the entry point. All DoorKing Access Plus models support LTE, VoIP, and POTL connectivity, and are easily customized.

DoorKing Access Plus Key Features 

  • Highly customizable to schedules and time zones
  • Wiegand device integration
  • Email notifications
  • Door unlock functionality from PC
  • Supports up to 100 access tokens
  • Event history storage 
  • Distributes temporary access codes

Model Comparison

DoorKing 1802 Access Plus: Base-line features listed above.

DoorKing 1808 Access Plus: Built-in directory for up to 12 names. Residents have unlock functionality of up to two doors or gates via touch-tone telephone. This model includes access control readers. 

DoorKing 1810 Access Plus: Built-in directory for 27 names. Residents have unlock functionality of up to two doors or gates via touch-tone telephone. This model includes access control readers. 

DoorKing 1812 Access Plus: Although this model does not have a built-in directory, it is IP addressable. It comes with 6 access control readers and 100 access tokens. Feature upgrades include call waiting and forwarding, plus a do-not-disturb function. This model is also camera-ready. 

DoorKing Access Plus Pricing

Model AP 1802: Available on Amazon for $1,317 per station

Model AP 1808: ~ $975

Model AP 1810: Starts at $1936

Model AP 1812: Starts at $1717

  • The Access Plus Account Manager is free to download
  • Mounting hardware, add-ons and accessories cost extra (around $1,000 to $2,000 depending upon what you choose)

Advantages

  • Easy but basic PC programmability
  • Integration with electronic door locks and Wiegand readers
  • Can be used as “No phone line” intercom (DKS 1816 AP required)
  • Slim design for limited space applications 

Disadvantages

  • Video intercom capability is limited to the 1812 AP model, which is only “camera ready” as opposed to coming with a built-in intercom. 
  • No directory, or limited paper directory, is inconvenient for infrequent or one-time visitors
  • No programming display on the set 
  • Keypads are no longer a health-conscious solution for access control
  • Key cards need to continue to be tracked, programmed and replaced

DoorKing Telephone Entry System 1800 Series

The DoorKing Telephone Entry System models are basic tele entry systems being widely used in traditional small and midsize establishments. Visitors are identified by two-way voice communication and access can be granted from a touch-tone telephone after programming with two special inputs.

DoorKing Telephone Entry System Key Features 

  • Stores up to 600 telephone numbers
  • Up to 1,000 4-digit entry codes and six 5-digit entry codes
  • Door unlock functionality is available by programming two special inputs
  • Programming display (with the exception of Model 1808, which does not have a display)

Model Comparison

DoorKing 1802: The DoorKing 1802 EPD has an electronic directory that can store up to 100 names and numbers. The station has built-in A-Z scroll buttons and a calling button.

DoorKing 1803: Base-line features listed above. 

DoorKing 1808: Smaller, more compact hardware style with the option for built-in directory. This model does not have a display screen.

DoorKing 1810: Includes a built-in, printable lighted directory and an LCD display window.

DoorKing Telephone Entry System Pricing

Model 1802 EPD: ~$763 per set

Model 1803: ~$893 per station

Model 1808: ~$834

Model 1810: ~$1480

Advantages

  • Simple and sturdy intercom system
  • Installs on existing phone lines
  • Easy to program and maintain
  • Various methods of directory display

Disadvantages

  • No video intercom functionality
  • Requires inputs for unlock functionality
  • Keypads are no longer a health-conscious solution for access control

DoorKing Telephone Entry and Access Control 1830 Series

DoorKing Telephone Entry and Access Control 1830 Series are PC programmable turn-key access management models that can store up to 3,000 phone numbers, and 8,000 access tokens. 

DoorKing Telephone Entry and Access Control Key Features

  • PC programmable
  • Includes Remote Account Manager and Transaction Analysis software 
  • Display directory with one-touch “Call” button (with the exception of Model 1833)
  • Customizable directory codes
  • Ability to view and capture live streaming and transactions
  • Interface with up to 48 wired and/or wireless card readers (with the exception of Model 1834)
  • Database import and export capabilities 
  • Elevator control capability (with the exception of Model 1834)

Model Comparison 

DoorKing Model 1833: Base-line features listed above. 

DoorKing Model 1834: Access control capability for 2 entry points. 

DoorKing Model 1835: Base-line features listed above. 

DoorKing Model 1837: Hardware sports a large display screen with the capability to see multiple tenants at once. 

DoorKing Series 1830 Pricing

Model 1833: ~$1731 per station

Model 1834: ~$2694 per station

Model 1835: ~$3951  per station

Model 1837: ~$5803 per station

Advantages

  • Extensive storage capacity
  • Extensive features for audit and tracking capacity 
  • Interface with elevators
  • Integration with wired and wireless access devices

Disadvantages

  • The 1830 Series requires different add-ons, subscriptions and hardware for each cellular, VoIP, and POTS connection
  • Audio-only communication
  • Keypads are no longer a health-conscious solution for access control
  • Model 1833 has no display screen or instruction, which is not intuitive for first-time or infrequent visitors

DoorKing Vs. Swiftlane Video Intercom

DoorKing offers a vast combination of different features and hardware. Primarily, they offer a reliable, base-line intercom system with plenty of add-ons and separate functionalities. DoorKing telephone entry is reliable because it operates over existing telephone lines. Unfortunately, this technology is outdated and burdensome.

Similarly, while their hardware is durable and offers modularized customization, it is cumbersome. This significantly limits installation options. DoorKing is also limited in that it requires pre-existing telephone lines to operate.

To navigate which system will be right for your video intercom needs, we have reviewed their system and compared it to Swiftlane Video Intercom for a comprehensive look at all the industry offerings.

DoorKing
Swiftlane
Video Intercom
Add-on required
Yes
Remote Unlock and Door Release
Available with some models from touch-tone telephone
Yes, grant access to visitors remotely via Swiftlane app
Temporary Visitor Access
Some models offer limited amount of 4 to 6 digit temporary pin codes
Single-use pins can be issued for secure delivery instruction. Schedule-based access is also available for contractors, maintenance staff, cleaning, etc.
Access Control
No, add-on required; wired and wireless device interface for key card access
Yes; built-in, cloud-based mobile access control system
Touchscreen Directory
No
Yes
Easy Installation
Pre-existing telephone lines required
Yes; local installer support and ready-to-use deployment
Video Intercom
DoorKing
Add-on required
Swiftlane
Yes
Remote Unlock and Door Release
DoorKing
Available with some models from touch-tone telephone
Swiftlane
Yes, grant access to visitors remotely via Swiftlane app
Temporary Visitor Access
DoorKing
Some models offer limited amount of 4 to 6 digit temporary pin codes
Swiftlane
Single-use pins can be issued for secure delivery instruction. Schedule-based access is also available for contractors, maintenance staff, cleaning, etc.
Access Control
DoorKing
No, add-on required; wired and wireless device interface for key card access
Swiftlane
Yes; built-in, cloud-based mobile access control system
Touchscreen Directory
DoorKing
No
Swiftlane
Yes
Easy Installation
DoorKing
Pre-existing telephone lines required
Swiftlane
Yes; local installer support and ready-to-use deployment

Learn More About Video Intercom Systems

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