The move from a traditional telephone line intercom system to a more modern, wireless video
intercom like Swiftlane is driven by a multitude of factors. Below, we’ve outlined the main reasons
why this change might not only be beneficial but necessary:

Soaring Line Costs:
Government removal of cost caps
Telecom companies hiking prices as they phase out the business

Security Concerns:
Lack of audit trail or visual record
“Saltwater attacks” where malicious actors exploit vulnerabilities
$10 keys that can open most call boxes in America
Shared PIN codes add another layer of vulnerability

Enhanced Features and Convenience:
Remote guest access and buzzing
Video surveillance
Mobile app door unlocking
Temporary PINs for delivery services like DoorDash

Download our comprehensive guide to discover further details about transitioning from a telephone call box to a video intercom and what aspects to consider.