New Swiftlane awarded Best Wired Access Control Product 2020 by SIA

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Mercury Bank Customer Case Study

“When we first got Swiftlane, I was expecting it to fail a few times and be annoying. But even in the beta it has worked flawlessly from the start. Super impressed!”

– Immad Akhund, Mercury CEO & Founder

Overview

Mercury is an online banking solution for startups that strives to make banking simple and streamlined. In just the past eight months, Mercury has seen extreme growth, doubling from 16 employees to 35, and growing. Mercury received $20 million in Series A funding in September 2019.

The Challenge

Mercury needed to rethink and modernize the way employees, visitors, and vendors accessed their office space because the current solution was creating operational burden and increased potential for burglary, theft, and unauthorized access.

Swiftlane Solution

Mercury wanted a solution that was above all: simple. Implementing Swfitlane's touchless access solution helped Mercury in the following ways:

Eliminated the need for physical keys

Swiftlane not only eliminated the need for a physical key, it made the office access experience completely touchless. Being able to access the office using just your face or mobile phone was the perfect solution for Mercury. Employees were immediately excited about the installation of Swiftlane and the novelty of using face recognition to access the office, and those hesitant about face recognition had the option to use the mobile app to unlock the door remotely.

Decreased threat of burglary and theft

Employees were annoyed at having to lock and unlock the door every time they entered and left the office, so the door was often propped open during office hours for convenience. This issue along with keeping track of who had keys to the office increased the chance of unauthorized access into the office. The cloud-based admin dashboard allows for real time monitoring of who has been granted or denied access to the building. Admins can easily track suspicious activity and see who is entering the building during off hours.Mercury also needed a secure way to give access to cleaners, contractors, and part-time employees.

Reduced operational burden

Located on the fourth floor of an office building, Mercury employees were issued a fob to access the main entrance and a physical key to unlock the office door. Making keys, issuing them, and keeping a log quickly became an operational burden for the office manager that wasn’t scalable or secure. Many office managers have to manually let vendors, janitors, and visitors into the builidng, but Swiftlane's remote access and video intercom feature remove that burden. Admins can easily grant access and video call with anyone requesting access at the door — and access can be authorized via mobile phone or desktop, from anywhere!