Help, How-to, and Frequently Asked Questions
- How do I sign up for a hosting plan with SwiftLane?
- How many email addresses do I get with my account?
- Do my email addresses included in my account's disk space?
- How to use the email forwarding?
- What is .htaccess or password protection?
- If I'm trying to use .htaccess protection, and I'm having a problem using it with your system, what to do?
- After I sign up for SwiftLane hosting, how do I get my site online?
- What I have to do in order to get my site online?
- How do I publish my website?
- How to use FTP with my account?
- How do I connect to my account via FTP?
- Where I can access visitor statistics?
- What's the difference between SSH and Telnet?
- If I want to use Telnet/SSH, how can I enable it?
- If I have a question that is not answered in the FAQ page of SwiftLane, how can I get help?
How do I sign up for a hosting plan with SwiftLane?
After you select the best hosting plan for your website, you will be directed to a payment form. Once your payment is transmitted via our secure encryption technology, you will receive an email confirmation with your username and login information. After you access your log-in information, you can log into the members area of your new account. (To log-in, use the username and password that were sent to your e-mail address). After you are logged in successfully, you will be able to review the Web Control Panel and the main menu. Navigate and familiarize yourself with the Control Panel and the menu to determine which features your account supports. The user-friendly interface will allow you to add, edit or remove numerous features.How many email addresses do I get with my account?
The number of email addresses depends on which account you select. You can create as many email addresses as the hosting plan features. Moreover, you can control your email addresses by adding, deleting and/or moving the addresses from one mailbox to another.Do my email addresses included in my account's disk space?
Yes, because your mailboxes are utilizing disk space on our servers, they are included as with your available disk space.How to use the email forwarding?
When creating or editing an email address you will be able to specify another email address where all the received emails are to be instantly delivered to. In order to specify such an email address you just have to type the email address in one of the fields and check the checkbox in front of it. Then just hit 'Create' or 'Apply' to proceed.What is .htaccess or password protection?
When a request for a web page is made, the web server first checks for an .htaccess file. The server verifies the checking process by looking for .htaccess in the root of the current web directory, and on down the directory tree until it reaches the directory where the requested file resides. Since the placement of the .htaccess file determines when it's been executed, this fact can be used to restrict access only in certain subdirectories. The .htaccess file can be used to restrict access to other files and web pages. The .htaccess file can be placed in one or more of your /www/YourDomainName-www subdirectories.If I'm trying to use .htaccess protection, and I'm having a problem using it with your system, what to do?
In certain cases, when you create manually the .htaccess file there are errors. For the best results, add your first username and password from the Control Panel. After you add your username and password, you will be able to use the .htaccess file without encountering a problem.After I sign up for SwiftLane hosting, how do I get my site online?
The steps to getting your site online include the following:- You must setup a virtual host or a domain.
- Next, in order to upload your files, activate the FTP. (Also, you can use the 'File Manager' for the purpose).
- Use the 'Site Studio' site builder to create a web page.
- If you have already created your website on a hard disk, you can upload it into your virtual host or domain directory.
- In order to set a starting page of the directory, you must upload an 'index.html' file, 'index.php' or 'index.cgi'.
What I have to do in order to get my site online?
After you have completed the sign-up process, your account is ready. Promptly, you can begin uploading files to your new virtual hosting account. You will be assigned a location to access your site by way of FTP and the Web prior to the completion of your domain registration or transfer.How do I publish my website?
There are several ways to publish your website. Publishing your website can be done using FTP, Front Page extensions, or SwiftLane's enhanced File Manager. (Your file manager can be accessed from inside your members account).How to use FTP with my account?
To use the FTP with your account, you need to obtain an FTP client. There are a wealth of free FTP clients at http://www.tucows.com. After you download the FTP, you will enter the host you will use to connect. (The host is your domain.com or your subdomain.domain.com). Use port 21 and use the same login and password data that you used to access your Control Panel.How do I connect to my account via FTP?
To connect to your account via FTP, perform the following settings:- Enter your Host/Server: yourdomain.com (or any other virtual host name)
- Then enter your Username: your account username .
- Enter your password in your FTP password.
Where I can access visitor statistics?
All hosting plans come with Webalizer statistics. The statistics of your site can be evaluated from the web control panel inside your account. (Simply, select traffic stats' or 'bandwidth stats' at the bottom of the menu).
What's the difference between SSH and Telnet?
While a Secure Socket Host (SSH) is a secured Telnet connection, a Telnet is an unsecured connection to the server. With an SSH, your site is protected against hackers and spies. Conversely, with Telnet, hackers and other people can spy on and steal the needed information to hack your website.
If I want to use Telnet/SSH, how can I enable it?
Located in your Control Pane, there is a link for activating the SSH. Depending on your hosting plan choice, you are authorized to use SSH. If your hosting plan does not include the SSH, you will have to make a one time fee-payment. To learn more about protecting your website, contact us at Support@Swiftlane.com. If you are authorized to activate your SSH, you will receive an e-mail with details for using SSH.
